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Your privacy
We are committed to
protecting your privacy. You have chosen to do business with us, and we
recognize our obligation to keep the information you provide secure and to
inform you of our policies concerning its use. You can be sure that our
commitment to protect your information will continue under the principles and
online guidelines described below.
If we decide to
change our privacy policy, we will post those changes on this page so that
you are always aware of what information we collect, how we use it, and under
what circumstances we disclose it.
If you have any
questions about this privacy statement, the practices of this site, or your
dealings with any Bisk Education web site, please email privacy@bisk.com
What information do we collect and when do
we collect it?
As you use the Internet, a trail of electronic information is left at each
web site you visit. This information, which is sometimes referred to as
"clickstream data," can be collected and stored by a web site's
server. Clickstream data can tell us the type of computer and browsing
software you use and the address of the web site from which you linked to our
Web site. We may use clickstream data as a form of aggregate information to
anonymously determine how much time visitors spend on each page of our Web
site, how visitors navigate throughout the Web site and how we may tailor our
web pages to better meet the needs of visitors. This information may be used
to improve our Web site or to share with business partners. Any collection or
use of clickstream data will be anonymous and aggregate, and will not contain
any personal information. We track this activity using a service provided by
WebTrends on Demand. You should refer to the WebTrends On Demand privacy
policy to learn specifically how they collect and use information. You can
find the WebTrends On Demand privacy policy at www.reports.webtrends/privacypolicy.asp
Also, in certain
areas of our web site - such as when you place an order, request more
information, download demo products, fill out a survey or enter a contest -
you are required to enter personal contact information (name, mailing
address, email address, phone number) that allows us to contact you (if
necessary) and also financial information (credit card information) that
allows us to process your order. If you choose not to provide personal
information, you can still browse most of our web site (the areas that do not
require registration) anonymously.
Why do we collect the information?
We collect information to process and fulfill your order, to notify you of
your order status, to alert you to product upgrades, special offers, updated
information and new services, and to help us understand our customers in
order to create content and a web environment that is most relevant to you.
What about “cookies”?
To provide better service and a more effective web site, we sometimes use
“cookies” as part of our interaction with your browser. A “cookie” is a small
text file placed on your computer's hard drive by our web page server.
“Cookies” are commonly used on web sites and do not harm your system. By
configuring your preferences or options in your browser, you determine if and
how a “cookie” will be accepted. We use “cookies” to determine if you have
previously visited our web site and for a number of administrative purposes.
These “cookies” do not collect personally identifiable information, and we do
not combine information collected through “cookies” with other personal
information to determine who you are or your email address.
We may use third party advertising companies to serve ads on
our site. These companies may employ cookies and action tags (also known as
single pixel gifs or web beacons) to measure advertising effectiveness. Any
information that these third parties collect via cookies and action tags is
completely anonymous. If you would like more information about this practice
and your choices, go to www.networkadvertising.org/optout_nonppii.asp
How does Bisk
Education protect customer information?
We use industry-standard technologies when transferring and receiving
consumer data to help ensure its security. Our sites have security measures
in place to protect the loss, misuse and alteration of the information under
our control. Our servers are backed up regularly and protected by security
systems
Financial transactions are carried out using a Secure Socket Layer (SSL) that
encrypts the data you provide to ensure privacy. We will notify you when you
are using a page that is protected with SSL technology.
Will Bisk Education
disclose the information it collects to outside parties?
The contact information we collect is used to improve the content of our
website and to contact customers for marketing purposes. For example, based
on the information you provide we may decide to inform you of existing Bisk products and services, including any of the
programs that participate in the University Alliance Online, that we feel may
be of interest to you. We may also use the collected information to help
develop new products and services that we think customers may find helpful in
the future. With the goal of bringing you greater convenience and more
choices, we make portions of your contact information (never financial
information) available to affiliated companies that offer products and
services that you also may enjoy and/or benefit from using. We share
information only for legitimate business purposes. In each case, we carefully
review the company and the products and services offered to make sure that
they provide value. If you do not wish to receive any or all such offers,
please let us know by emailing us at any time at privacy@bisk.com. If you don't want to receive
printed materials, please also provide us with your exact name and address
and we will be sure your name is removed from the data we share with our
business partners.
In order to comply with the Federal anti-spam laws effective January 1, 2004
, we now provide a suppression list of the e-mail addresses of those who ask
to be removed from our distribution database to third party advertisers who
provide e-mail marketing services to our company. We require all third party
marketers to sign an agreement prohibiting them from using this data for any
purpose other than not sending you our marketing materials.
Keeping customer information up-to-date
Keeping your account information accurate and up-to-date is very important.
If you ever find that our records are incomplete, inaccurate or not current,
please email at privacy@bisk.com and we will correct the
information as soon as possible.
Opt Out
We honor all requests to be removed from our e-mailing lists within ten days,
and update our suppression list every ten days. If you prefer to learn about
new offers from Bisk through a specific
medium - for example, through the mail - simply let us know your preference
by sending us an email at privacy@bisk.com .
If you do not want to receive messages from Bisk
, contact us at privacy@bisk.com and we will remove your
name from our in-house list and add you to our marketing suppression list.
Our physical address is:
Bisk Education, Inc.
Attn: Internet List Services
9417 Princess Palm Avenue
Tampa, Florida, 33619
We are fully committed to complying with your wishes regarding receiving
commercial e-mail messages from us and with the laws regarding unsolicited
e-mail. If for any reason you receive a commercial message directly from us
or on our behalf more than ten days after making a request to be taken off
our mailing list, we would request that you forward a copy of the e-mail to privacy@bisk.com with a brief explanation of
your efforts to unsubscribe and the approximate timeframe you made the
request. We will immediately investigate the matter, confirm that you have
been removed, and provide a written response to you detailing our efforts.
Public Forums
Our website may make chat rooms, forums, message boards and/or news groups
available to its users. Please remember that any information that is
disclosed in these areas becomes public information and you should exercise
caution when deciding to disclose your personal information.
Links
We may create links to other websites. We will make a reasonable effort to
link only to sites that meet similar standards for maintaining each individual's
right to privacy. However, many other sites that are not associated or
authorized by us may have links leading to our site. We cannot control these
links and are not responsible for any content appearing on these sites.
Notice to parents
We do not knowingly solicit information from children (individuals under age
18). Likewise, we do not knowingly market to children. We recognize that
protecting children's identities and privacy online is important and that the
responsibility to do so rests with both the online industry and with parents.
We encourage you to talk to your children about safe and responsible use of
their personal information while using the Internet.
LEGAL
DISCLAIMER
Use of this Website is governed by the provisions contained in this Legal
Disclaimer. Your use, or access, of the Web site constitutes your agreement
to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS AND
CONDITIONS YOU MAY NOT ACCESS OR OTHERWISE USE THE WEB SITE.
Bisk Education reserves the right to amend this agreement at any time without
notice to you by posting the amended agreement on the Bisk Education website
with an appropriate date stamp, and the amended website content agreement
thereafter automatically shall be fully enforceable. You are solely
responsible for reviewing the website from time to time to ensure your
compliance with the then-current website content agreement.
USE OF WEBSITE CONTENT: You agree and acknowledge that all of the content on
the Bisk Education website, including without limitation all text, images,
graphics, multimedia materials, software and trademarks, and the selection
and arrangement thereof, (collectively, the "Content"), is and
shall remain the exclusive property of Bisk Education and/or its third-party
content suppliers. Absent the express written permission of Bisk
or the applicable third-party content supplier, and except as otherwise
specifically set forth on the Bisk Education website, you agree and
acknowledge that you may access and use the Content solely for your personal,
non-commercial use. Any use of the Content except as otherwise expressly as
set forth on the website or in this provision shall constitute a breach as
well as a violation of the copyright and other proprietary rights contained
in such content.
THIS WEBSITE, INCLUDING ALL SOFTWARE, FORMS, INFORMATION, RECOMMENDATIONS AND
OTHER CONTENT MADE AVAILABLE ON OR ACCESSED THROUGH THE WEBSITE, IS PROVIDED
"AS IS". EXCEPT AS SPECIFICALLY SET FORTH HEREIN OR PURSUANT TO
SEPERATE PURCHASE AGREEMENT, BISK EDUCATION
MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER FOR SUCH
MATERIALS. FURTHER, BISK EDUCATION DISCLAIMS
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION,
NON-INFRINGEMENT, TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE OR TRADE. BISK EDUCATION DOES NOT WARRANT THAT THE FUNCTIONS
CONTAINED IN THE WEBSITE OR ANY CONTENT CONTAINED THEREIN WILL BE
UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE
WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER
HARMFUL COMPONENTS. IN NO EVENT WILL BISK EDUCATION BE LIABLE UNDER ANY
THEORY OF TORT, CONTRACT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY
FOR ANY LOST PROFITS, LOST DATA, LOST OPPORTUNITIES, COSTS OF COVER,
EXEMPLARY, PUNITIVE, PERSONAL INJURY/WRONGFUL DEATH, SPECIAL, INCIDENTAL,
INDIRECT OR OTHER CONSEQUENTIAL DAMAGES, EACH OF WHICH IS HEREBY EXCLUDED BY
AGREEMENT OF BISK EDUCATION AND THE USER OF THE WEBSITE, REGARDLESS OF
WHETHER OR NOT EITHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
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